Frequently Asked Questions


 

Have a question?

If you’re unable to find your answer here,

please call us at (833) 321-RFHC

or email us at hello@redwoodfhc.com

We’ll gladly provide the answers you’re looking for!

Insurance

What if I don't have insurance?

Don’t worry. We’re here for everyone. Whether you do not have insurance or want to receive coverage outside of your insurance due to cost reasons, our fee structure and subscription options are designed to fit within an affordable budget.

If you need help deciding which is best for you, please feel free to call or email us anytime.

Does Redwood accept Medicaid and Medicare?

We do accept Medicaid and Medicare! Please feel free to contact our office to book your appointment.

How does insurance work with my subscription plan?

It doesn’t. While we understand the appeal of insurance plans, we do not like the way the insurance and health care systems create surprise bills that can devastate a family. In fact, we opened our doors to provide a cost-effective way of improving public health by bringing peace of mind to families who are hesitant to visit a doctor because of a very real fear of what the bill may look like afterward.

If you have a high co-pay or deductible and are looking for ways to avoid having to pay that astronomical amount for your doctor visit, we invite you to come and see one of our physicians and give our service a try. We would love to have you join our community!

Hours, Location and Appointments

Where is Redwood located?

We are conveniently located near the intersection of Virginia and Ridge in McKinney, approximately one-half mile east of Adriatica Village and one mile north of Stonebridge Ranch.

What days and hours is Redwood open?

Our working hours for both locations are:

Monday

9a – 5p

 

Tuesday

9a – 5p

 

Wednesday

9a – 5p

 

Thursday

9a – 5p

 

Friday

9a – 5p

 
How can I book an appointment?

Please give our office a call at [972] 791-8301 and we’ll be happy to set an appointment for you.

Subscription Plans

What are the different subscription plans I can choose from?

We are glad to have two healthcare programs for our patients to choose from, starting at $25/mo. To view the details on our Feel Well and Feel Good healthcare programs side-by-side, please click here.

How can I cancel my membership?

With both of our healthcare programs, there is a 6 month minimum commitment. Once this 6 month period ends, you are able to cancel your subscription by contacting our office.

Does Redwood offer group rates?

We’ve created our healthcare programs with the aim to pass as many savings on to our patients. Redwood happily serves large groups and employers with special perks for these large groups, however, our rates remain at their already low rates.

To learn more or to enroll, please contact our Relationship Director, Jason Blake by email at jblake@rfhc.com or by phone at [972] 791-8301 x 106. 

 

Our Locations